Privacy Policy

1. INFORMATION TO THE USER
Who is responsible for the processing of your personal data?
COMPAÑIA INDUSTRIAL REMOLQUES, SL is the CONTROLLER of the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).
What purpose do we process your personal data for and why do we do it?
Depending on the form from which we obtained your personal data, we will treat it confidentially to achieve the following purposes:
In it Contact form

Respond to queries or any type of request made by the user through any of the
from the contact forms made available on the controller's website.
(for the legitimate interest of the controller, art. 6.1.f GDPR)
Conduct statistical analysis and market research.
(for the legitimate interest of the controller, art. 6.1.f GDPR)
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the purpose of the treatment or there are legal prescriptions that dictate their custody and when it is no longer necessary for this, they will be deleted with adequate security measures to guarantee the anonymization of the data or the total destruction of the same.
To whom do we provide your personal data?
No communication of personal data to third parties is planned, except, if necessary for the development and execution of the purposes of the processing, to our providers of services related to communications, with whom the CONTROLLER has signed the confidentiality and data processing manager contracts required by current privacy regulations.
What are your rights?
The rights that assist the USER are:
Right to withdraw consent at any time.
Right to access, rectify, transfer and delete your data, and to limit or oppose its processing.

Right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details to exercise your rights:
COMPAÑIA INDUSTRIAL REMOLQUES, SL. C/ Sis, 9 – 08794 Les Cabanyes (Barcelona). Email: info@rcomanche.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly and freely and unequivocally accept that their data are necessary for the provider to process their request, and the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.
The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary to provide the USER with an optimal service. If all data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES
That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, fair and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated to them the appropriate information so that they can exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER through COMPAÑIA INDUSTRIAL REMOLQUES, SL. C/ Sis, 9 – 08794 Les Cabanyes (Barcelona). E-mail: info@rcomanche.com

SOCIAL MEDIA PRIVACY POLICY

1. INFORMATION TO THE USER
Who is responsible for the processing of your personal data?
COMPAÑIA INDUSTRIAL REMOLQUES, SL, hereinafter the CONTROLLER, informs the USER that it has created a profile on the Social Networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, that it is responsible for the processing of the user's personal data carried out on said social networks and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), for which reason the following information on the treatment is provided:
Why do we process your personal data?
Purpose of processing: maintaining a relationship between the USER and the CONTROLLER which may include the following operations:
Process requests and queries raised with the person in charge
Inform about activities and events organized by the person in charge
Inform about products or services offered by the person responsible
Interact through official profiles
For what reason can we process your personal data?
Legal basis for processing: Article 6.1.a GDPR, the interested party has given their consent for the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER's social network, thereby showing interest in the information published therein. Therefore, when requesting to follow our official profiles, they provide us with their consent for the processing of those personal data published in their profile.
The USER can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy.
The CONTROLLER has access to and processes the USER's public information, in particular, their contact name. These data are only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USER's request.
How long will we keep your personal data?
Data retention criteria: data will be retained as long as the USER does not revoke the consent given as indicated in this privacy policy.
To whom do we provide your personal data?
Communication of data: the information provided by the USER through the CONTROLLER's social networks, including their personal data, may be published, always depending on the services that the USER uses, and may therefore be made publicly available to other third-party users of the social networks. From the profile of each social network, the USER can configure what information they want to make public in each case, see the permissions that have been granted, delete or deactivate them, as well as any third-party application that they no longer wish to use.
No communication of personal data to third parties outside the social network is planned, except, if it is essential for the development and execution of the purposes of the treatment, to our providers of services related to communications, with whom the CONTROLLER has signed the confidentiality and data processing manager contracts required by current privacy regulations.

What are your rights?
Rights of the USER: may only be satisfied in relation to that information that is under the control of the CONTROLLER.
Right to withdraw consent at any time
Right of access, rectification, portability and deletion of your data, and of limitation or opposition to its processing
Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the treatment does not comply with current regulations
Contact details to exercise your rights:
COMPAÑIA INDUSTRIAL REMOLQUES, SL. C/ Sis, 9 – 08794 Les Cabanyes (Barcelona). Email: info@rcomanche.com

2. USE OF THE PROFILE
The CONTROLLER will carry out the following actions:
Access to public profile information
Publication in the USER's profile of all information already published on the CONTROLLER's social network
Send personal and individual messages through social network channels
Page status updates that will be posted on the USER's profile
The USER can always control their connections, delete content that no longer interests them and restrict who they connect with.
share your connections; to do so you will need to access your privacy settings.

3. PUBLICATIONS
The USER, once he/she is a follower or has joined the CONTROLLER's social network, may publish comments, links, images, photographs or any other type of multimedia content supported by the same. The USER, in all cases, must be the owner of the published content, enjoy the copyright and intellectual property rights or have the consent of the affected third parties.
Any publication on the social network, whether text, graphics, photographs, videos, etc., that violates or is likely to violate morality, ethics, good taste or decorum, and/or that infringes, violates or breaches intellectual or industrial property rights, the right to image or the Law, is expressly prohibited.
In these cases, the CONTROLLER reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.
The CONTROLLER shall not be liable for the content freely published by a USER.
The USER must keep in mind that his publications will be known by other users, so he himself is the main
responsible for your privacy.
The images that may be published on the social network will not be stored in any file by the CONTROLLER, but they will
that will remain on the social network.

4. DATA OF MINORS OR PEOPLE WITH SPECIAL ABILITIES

Access and registration through the CONTROLLER's social networks is prohibited for minors under 18 years of age. On the other hand, if the USER has special abilities, the intervention of the holder of his/her parental authority or guardianship, or of his/her legal representative through a valid document accrediting representation, will be necessary.
The CONTROLLER shall be expressly exonerated from any liability that may arise from the use of social networks by minors or persons with special needs. The CONTROLLER's social networks do not knowingly collect any personal information from minors, therefore, if the USER is a minor, he/she must not register, use the CONTROLLER's social networks or provide any personal information.